Installation and replacement. The company you're matched with sizes a new
system from a load calculation on the house, not the tonnage on the old nameplate, and quotes it
in writing before anything is ordered. Summerhaven and Mount Lemmon is unincorporated Pima County, so the City of Tucson's permit page doesn't govern it; the contractor confirms the county's requirements and pulls any permit. If TEP is your utility, ask whether the company you're matched with is a participating contractor in TEP's Efficient Home Program, which pays instant rebates as listed by TEP in October 2026.
Heating. Pima County puts land at 4,000 feet and above in code climate zone 5B with a 4F winter design temperature, so at Summerhaven and Mount Lemmon heating is the main job and a standard heat pump is a question for the pro, not a default. At this elevation a standard heat pump is a question for the pro, so ask about cold-climate models and backup heat. If your home heats with propane, check the tank level before calling about a no-heat problem.
Maintenance. A tune-up before the first 100F day covers the coils, refrigerant
charge, electrical connections, capacitor and condensate drain, and a second look after the
monsoon clears the dust.
Check any contractor's license with the Arizona Registrar of Contractors at roc.az.gov. Residential air conditioning and heating work falls
under the R-39 class. The service pages below go straight to the job you need.